1.1 These Terms and Conditions (“Terms”) govern your use of the Cointrol platform, applications, APIs, smart contracts, websites, and related services (collectively, the “Services”) operated by Cointrol Limited (“Cointrol”, “we”, “us”, or “our”).
1.2 By accessing or using the Services, you agree to be bound by these Terms.
1.3 If you do not agree, you must not use the Services.
2,1 Cointrol provides non-custodial wallet and transaction infrastructure.
We do not:
2.2 You retain sole control of:
2.3 You acknowledge that loss of keys or credentials may result in permanent loss of access to assets.
3.1 You acknowledge that:
3.2 Cointrol does not guarantee:
3.3 Use of blockchain technology is at your own risk.
4.1 A “transaction credit” purchased or allocated through the Service represents a prepaid entitlement to gas sponsorship up to a specified value denominated in Ether (ETH) at the time of purchase, and is not an unconditional entitlement to a fixed number of blockchain transactions regardless of network conditions.
4.2 The current ETH value represented by each transaction credit, and the maximum gas sponsorship available per transaction, will be published within the Service and updated from time to time. Adjustments to these figures for future purchases do not affect the ETH value of transaction credits already held by a user at the time of the change.
5.1 Under normal operating conditions, Cointrol may adjust transaction pricing or sponsored gas limits for future purchases of transaction credits, while honouring the ETH value of transaction credits already held by existing users.
5.2 Where sustained and extraordinary increases in Ethereum network transaction fees, measured against the 7-day average base fee, persist over a continuous period of no less than 2 days with no reasonable indication of imminent reversal, and such increases would render continued sponsorship of transactions on the existing credit basis commercially impracticable, Cointrol may make a proportionate adjustment to:
5.3 Any adjustment made under Clause 5.2 will: (a) be no greater than is reasonably necessary to reflect the sustained increase in network fees against the benchmark in Clause 5.2; (b) be applied consistently and proportionately across all affected users; (c) be reversed, restoring credits to their prior value, if network fees subsequently return to sustainable levels for a continuous period of [X days]; and (d) never be applied retrospectively to reduce the ETH value of a transaction credit by more than the proportionate increase in network fees that gave rise to the adjustment.
5.4 Cointrol will publish a notice of any adjustment under Clause 5.2 on the Cointrol website and/or within the application. Where reasonably practicable, this notice will be published in advance of the adjustment taking effect; where advance notice is not practicable due to the speed of network fee changes, notice will be published as soon as reasonably possible afterwards, and in any event within [24/48] hours.
5.5 A user who does not wish to continue holding transaction credits on the adjusted basis may, within [14] days of the notice under Clause 5.4, request a refund of the unused ETH value of their transaction credits at the rate that applied immediately before the adjustment. This right is in addition to, and does not affect, any statutory rights the user may have.
6.1 Where Services operate on test networks:
6.2 Testnet environments are provided strictly for development and evaluation.
7.1 Certain components of the Services may utilise:
7.2 You acknowledge that:
7.3 Any outputs or recommendations are provided for informational purposes only and must be independently verified.
8.1 Nothing provided through the Services constitutes:
8.2 Cointrol does not recommend or endorse any digital asset, protocol, or strategy.
8.3 You are solely responsible for evaluating risks and compliance.
9.1 You agree to:
9.2 You are responsible for all activity authorised through your accounts or keys.
10.1 The Services rely on third parties including:
10.2 Cointrol is not responsible for outages, failures, or acts of these third parties.
11.1 All platform software, branding, documentation, and designs remain the property of Cointrol Limited or its licensors.
11.2 You receive a limited, non-exclusive, revocable licence to use the Services in accordance with these Terms.
12.1 We process personal data in accordance with:
12.2 Our Privacy Policy forms part of these Terms.
12.3 You acknowledge that blockchain data is inherently public and immutable.
13.1 To the maximum extent permitted by law:
Cointrol shall not be liable for:
13.2 Our total aggregate liability shall not exceed the fees paid by you to Cointrol in the twelve (12) months preceding the event giving rise to the claim.
13.3 If no fees were paid, liability is limited to £100.
13.4 Nothing in this Clause 13 excludes or limits Cointrol's liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be excluded or limited under applicable law. Where you are a consumer, this Clause 13 does not affect your statutory rights under the Consumer Rights Act 2015.
14.1 The Services are provided “as is” and “as available”.
14.2 We expressly disclaim all warranties, including implied warranties of merchantability, fitness for purpose, and non-infringement.
14.3 We do not warrant uninterrupted or error-free operation.
14.4 Nothing in this Clause 14 affects your statutory rights under the Consumer Rights Act 2015, including your right to services performed with reasonable care and skill
15.1 You agree to indemnify Cointrol against losses, damages, costs and expenses arising from your breach of these Terms, your unlawful use of the Service, content or transactions you initiate, or your fraudulent or unlawful conduct, save that this indemnity does not extend to losses arising from Cointrol's own negligence, breach of these Terms, or breach of applicable law.
16.1 We may suspend or terminate access where required by law or where use presents security, legal, or operational risk.
16.2 You may cease use at any time.
17.1 Cointrol is not liable for delays or failures caused by events beyond reasonable control including:
17.2 For the treatment of extraordinary Ethereum network fee conditions affecting transaction credits, see Clause 5 (Extraordinary Network Conditions), which applies in place of this Clause 17 for that specific circumstance.
18.1 We may update these Terms periodically. Continued use constitutes acceptance.
19.1 These Terms are governed by the laws of England and Wales.
19.2 Courts of England and Wales shall have exclusive jurisdiction.
20.1 Cointrol Limited, a company registered in England and Wales under company number 16569773, with its registered address at 21 Tressillian Crescent, London, SE4 1QJ. You can contact us at info@cointrol.co.uk.
21.1 If you have a complaint about the Service, please contact us at info@cointrol.co.uk. We will aim to acknowledge your complaint within 7 days and resolve it within 28 days.
Cointrol Limited
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